welcome To Sheen Decor

1. Delivery and Returns

1.1 Once a valid purchase has been completed, SHEEN DECOR will thereafter transmit a confirmation email to the registered email address of the customer intimating the scheduled date of delivery of customers purchased items.

1.2 Deliveries will be made within 5 to 7 days from the date of realization of purchase order amount. The customer hereby agrees to make adequate arrangements for smooth carriage of the purchased items by the carrier from the main gate of the customer premises to customers doorstep. SHEEN DECOR will not accept cancellation at the time of delivery on the grounds of inaccessibility to the customers desired location(e.g. doorway too small, insufficient space to maneuver the purchased items through the premises, road inaccessible to delivery van, etc.), subject to the general right of the customer under the cancellation clause below.

1.3 SHEEN DECOR will make every effort to carry out deliveries on the given date. The delivery date provided to the customer is an estimate given in good faith. If SHEEN DECOR finds subsequently that the estimate is inaccurate, SHEEN DECOR will endeavour to inform the customer using the registered contact numbers and/or email address of the customer.

1.4 SHEEN DECOR will make 3 attempts for delivery to the customers desired address. In case the delivery does not happen and the orders are returned, SHEEN DECOR reserves the right to cancel the order and retain up to 25% of the order value. All purchases on the website are made pursuant to a shipment contract.

The customer hereby agrees that the title to such purchased goods shall pass on to the customer once the goods are delivered by SHEEN DECOR to the carrier for delivery to the customers doorstep. The customer agrees that the carrier of the purchased goods to the customers premises shall be the customers agent.

1.5 SHEEN DECOR provides Free shipping with in the country (any Octroi charges will payable directly to the courier company, by the customer). SHEEN DECOR reserves the right to revise prices in future.

2. Cancellation & Returns Procedure

2.1 The customer may cancel the purchase order within a period of and in any event not later than, 1 working day from the date of purchase. If the customer chooses to cancel the purchase order after the dispatch of the purchased item, then the following procedure will apply:

For return of the purchase items, the customer should contact the customer care department of SHEEN DECOR at info@sheendecor.com within 7 days of delivery. SHEEN DECOR will levy an appropriate collection charge depending upon the items purchased and the customers location which will be duly conveyed before collection.